Terms and conditions of use

Website + Stock

Having a product listed on our website does not mean we carry it in stock, this website is designed to showcase what we offer and some products will need to be ordered. We would always recommend getting in contact and checking with us before making any special journeys, or bragging to your friends you are about to pick up the latest 150” Ultra HD TV.

Whilst we will do our best to keep this web site up to date and accurate, mistakes do happen and we are only human! We can't be held responsible for any out of date or incorrect information including, but not limited to, pricing, technical specifications or promotions.


The website collects cookies to help remember preferences to make your experience of our site a better one. Continued use of our site gives implied consent to this use of cookies. You can normally adjust your cookie settings in your browser settings if you want to. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you would like to offer us cookies when we are installing your system we will always accept them!

Personal Information Usage

If you supply us with any information, e-mail addresses when you sign up for our newsletter for example, we don’t pass those onto anyone else. We will be the only people who bother you with our very informative and worth reading e-mails, and if for some reason you don’t want to receive them any more just let us know and we will take you off the list.

Ordering + Warranties

This is a non-transactional website, if you would like to place an order please get in contact with us. Payment for all goods must be made in advance. If there is going to be a delay in getting your product you will be notified and given the option to continue with the purchase or not.

The standard warranty new products will come with is a 1 year warranty. Some manufacturers may offer extended warranties. Any additional offered by the manufacturer may need to be activated via registering with them, failure to comply with any requirements for warranty registration including time limits may result in you only being covered by the standard warranty. Unless otherwise stated goods are only warranted for domestic use.  Goods must be used for the purpose for which they are designed and in accordance with the manufacturer’s instructions. See manufactures terms and warranty terms for specific information.

Links to Other Sites

We will sometime link to other websites, or embed content from external sites such as YouTube. We have no control over these sites and so cannot be held responsible for anything on them or your protection when using them. Linking to a website is not a recommendation from us or an endorsement.


We are a company based in England. Your standard statutory rights apply under English law.


All information and content found within this website is © Copyright Aurac Sound + Vision limited and all rights are reserved. You may not copy or take screen shots of any part of the website without prior written consent. If you believe you own the copyright to any material held within this site and would like it removed please contact us via info@auractv.co.uk and let us know.


Aurac Sound + Vision is the trading name of Aurac Sound + Vision Limited,

Registered Trading Address:
33 High Street,
West Sussex,
RH14 9PP.

UK Company Registration No. 7558516

VAT Number: 128 6477 85 

Telephone: 01403 784193

E-mail: info@auractv.co.uk